How do I contact Brave Writer support?

Knowledge Base

Your first stop on the way to getting your question answered is our Knowledge Base. Just type your question into the field under "Hello! How can we help you?" Follow these pro tips for finding the information you need:

1. Ask your question using simple, nonspecific phrases.
2. Ask your question one topic at a time.
3. If you can't find the answer you're looking for from the article we show you, we've got you! You can either rephrase your question or contact us another way. See below!

Email - For customer support, questions related to products or classes, trouble logging in, trouble accessing or finding your products, and other general inquiries. During regular business hours, we do our best to respond the same day. Barring weekends and holidays, you can expect a response within 24 hours. - For questions about billing, invoices, purchase orders, and charter school purchases.

Social Media

Facebook Messenger



You may reach us by phone if you wish! Please know, however, that email is the most effective way to get the answers you need quickly. (

Nevertheless, we understand that sometimes you just need to speak with a live person about your situation. If this is the case, feel free to call us at (513) 940-0330 and leave a message. In your message, be sure to give us your name, a brief description of the reason for your call, and the phone number you would like us to use to call you back. We will return your call as soon as we are able. 

Snail Mail

You can also reach out to us by mail at the address below:

Brave Writer LLC
7723 Tyler’s Place Blvd. #165
West Chester OH 45069